Why CRGOO

Shop the US and Canada with confidence.

What we commit to at every step, from your first order until your shipment reaches your door.

Clarity
Fees before you order
Every service's full fee is in your account before you ask for it, so you know what you'll pay before you decide.
Two countries
One account, two addresses
One address in the US and one in Canada, with your name and member number.
Peace of mind
Know what arrived
We photograph your parcel when it reaches our warehouse and tell you by email, and on your phone if you turn notifications on; you see it in your account with its photo.
Saving
One box
We combine your parcels from different stores into one shipment, packed the way you choose.
Buy For Me
A store won't take your card?
We buy it for you, after you see the full cost with our commission, and only with your approval.

In numbers

One company, between two countries and the rest of the world.

Figures that hold, not a campaign or a season.

200+ countries and territories: Reached from our warehouses, on all six inhabited continents.
2 shopping gateways: The United States and Canada: two whole countries' stores, each with its own flag and currency.
6 continents: From Amman to Sydney, your box arrives the same way.
1 account: For both countries: one member number for both your addresses, every parcel in one place.

The full list of countries is on Where we ship.

Security
Advanced protection for your account
We apply advanced security standards to account management: two-step sign-in, passkeys, and notice of every action affecting your account's security or payments, with the option to lock the account at once on any unusual activity.
Fairness
Our waiting isn't on you
If your box stops with us for a review on our side, its free-storage clock stops until we're done.
Fairness
The store's mistake isn't yours
Parcel arrived damaged or not what you ordered, and it's still with us? We send it back to the store with no handling fee.
Transparency
An invoice for every charge
Every amount you pay has its invoice, every amount returned has its credit note, and every wallet movement says what it was for.
Your language
Ask in your own language
Write to us in the language you think in, and we answer you in it, with our original beside the translation so nothing gets lost.

Your account is free. No credit card.